
Frequently Asked Questions
We’ve compiled answers to the most common questions about our products and services. If you don’t find the answer here, feel free to Contact Us for further assistance.
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What types of wigs do you offer?
We specialize in premium synthetic wigs that look and feel incredibly natural. Our collection includes a variety of textures, lengths, and colors to suit different styles and preferences. Whether you’re looking for sleek straight wigs, bouncy curls, or voluminous waves, we have something for every look!
How long does shipping take?
Shipping within Belgium typically takes 3-5 business days. For international orders, shipping may take 7-10 business days, depending on the destination. You will receive a tracking number as soon as your order has shipped, so you can stay updated on your delivery.
Do you accept returns or exchanges?
Yes, we accept returns or exchanges within 14 days of receiving your order, as long as the product is in its original, unworn condition and packaging. See our Return Policy for full details.
How do I care for my Synthetic Wigs ?
To ensure longevity and maintain the quality of your hair:
Washing:
Wash your wig every 6 to 8 wears using cold water and a sulfate-free shampoo. Gently rinse, avoiding twisting the fibers to maintain the wig’s shape and texture.
Drying:
Pat dry with a towel and allow your wig to air dry on a flat surface. Avoid high-temperature blow drying to preserve the quality of the fibers.
Detangling:
Use a soft brush or wide-tooth comb. Always start from the ends and gently work your way up to prevent damage. For easier detangling, apply a Silk Spray.
Styling:
Heat tools can be used up to 180°C (356°F). Be sure to apply a heat protectant spray before styling to keep your wig in top condition.
Storage:
Store your wig on a wig stand or in its original box, away from heat and direct sunlight, to keep it looking fresh and flawless.
How long will my wigs last?
The lifespan of your synthetic wig depends on how often it’s worn and how well it’s cared for. With proper care, a synthetic wig can last anywhere from 6 months to a year. To extend the life of your wig, be sure to follow our care instructions, such as gentle washing, detangling, and storing it properly when not in use. The more attention you give to maintaining your wig, the longer it will look natural and stylish.
